Century City Conference Centre

Conference Venue Address:
Address: 4 Energy Lane, Century City, Cape Town, 7446
Phone: +27 21 204 8000

Century City is centrally located in relation to the greater Cape Town metropole, with easy access from the popular Victoria and Alfred Waterfront, and the Southern, Northern and West Coast suburbs. Its situation on the N1 also provides convenient access to the Cape Town International Airport, and the Cape Winelands.

Century City Conference Centre and Hotel’s Covid-19 Health and Safety Programme

As we have opened the doors of the Century City Conference Centre and Hotel, we are fully aware of the enormous responsibility this entails to provide an environment that will protect both our guests and our staff from the threat of the Covid-19 virus. The health and safety of guests and staff has always been a top priority for us, and we have always adhered to the highest standards in this vital area. However, in the light of the coronavirus pandemic, we have elevated our processes and protocols to fight this disease and enshrined them in our Commitment to Care programme.

This programme includes a comprehensive set of new cleaning and safety measures compiled in line with the recommendations of the South African Department of Health, the Tourism Business Council of South Africa (TBCSA) and the Federation of Hospitality Association of South Africa (FEDHASA). We will constantly stay abreast of new recommendations to ensure that our business operates at the highest safety levels.

1. Guest and Staff Arrival

To assist in the detection and prevention of the spread of the coronavirus infection, the arrival of our staff and guests include:

  • Temperature checks conducted at all points of entry
  • Travel declaration and completion of a self assessment form will be required by guests on registration
  • Sanitizer stations installed at all entry points into the buildings
  • Entry to the building will not be permitted without a mask

2. Personal Protective Equipment (PPE)

Staff are provided with and trained on the use of personal protective equipment (PPE). This includes masks, gloves and Perspex shields.

  • PPE is also available for guests.
  • Biohazard boxes are available to dispose of used PPE.

3. Increased frequency of cleaning and sanitising

We will maintain an even higher standard of cleanliness through the increased frequency of cleaning and sanitising. Particular attention is paid to high-touch surfaces and all kitchen areas.

  • Sanitizer stations are positioned at all entry points and throughout the building
  • The sanitizer is hospital grade and above 70% alcohol content
  • Paper towels are available in all bathrooms

Guest room cleaning standards have been adapted to reduce the spread of the Covid-19 virus. This includes the use of hospital-grade cleaning products for all surfaces and linens specifically targeted at the new coronavirus.

  • Room key cards are disinfected before issuing to guests
  • Pens used on registration and in the restaurant are disinfected before issuing to guests
  • Luggage handling include a cleaning process
  • A ‘used items’ box will be placed in meeting rooms for used stationery items and which will be disinfected after each event

4. Physical and Social distancing

  • Floor decals at queuing points are used to indicate the spacing between each person
  • Restaurant furniture, conference furniture and lounge furniture have been re-positioned to adhere to the physical distancing guidelines
  • Maximum capacities in a given space, as indicated by the Department of Health, will be strictly enforced
  • Contactless payment methods are available
  • Contactless ID registration on check-in is used
  • Menus will no longer be shared but will be online or disposable
  • Glass panels are in place in the restaurant at breakfast stations between guests and staff
  • Perspex screens are in place at the reception desk between guests and staff

5. Guest and staff education and training

The plan will be supported by a dedicated onsite Covid-19 Health and Safety Officer who will assess risks and monitor the implementation and compliance of the recommendations by the Department of Health to give you confidence that all planned measures are scrupulously enforced.

  • Signage reminding guests and staff about health, hygiene and the correct wearing of PPE signage are positioned throughout the buildings
  • Staff training includes support, response and reporting in the case of a suspected case
  • Daily team briefings are conducted reinforcing hygiene and the safety protocols and processes
  • Hotel guest rooms and Conference Centre meeting rooms have Covid-19-related resources and information for guests

Cape Town’s largest shopping centre, Canal Walk, which has more than 400 shops and restaurants, is within easy walking distance

Cape Town

At the foot of the vast continent of Africa is Cape Town, South Africa’s mother city. Cape Town, is set in dramatic landscape of exquisite natural beauty, nestled between the majestic Table Mountain and sea, and is widely regarded as one of the most beautiful cities in the world.

Cape Town has so much to offer as a tourist destination. It is blessed to have South Africa’s top 6 tourist attractions within one-hour drive of the city centre: the breath-taking Table Mountain – easily accessed on the cable car; the emotional and inspiring trip out to Robben Island; the Waterfront with its vibrant retail and entertainment areas; and a lazy day sampling world-class food and wine in the beautiful Winelands. The drive along the Peninsula to Cape Point has few international rivals and boasts some of the Cape’s best seaside restaurants. And last but not least is Kirstenbosch Botanical Gardens on the slopes of Table Mountain. Kirstenbosch is a wonderful showcase of the unique diversity of South Africa’s flora, especially the world-renowned fynbos of the Cape Floral Kingdom.